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Frequently Asked

Questions, answered

Do you service kids or women?

Unfortunately, at this time, Darius does not cater his services to kids that aren’t already existing clients and he does not specialize in women haircut styles of any kind.

Is PFL walk-in friendly?

No. PFL operates by appointment so the schedule and client experience can remain structured.

What do first-time clients need to do after booking?

First-time clients must complete the required intake form within the stated reservation window. First-time appointment spots are extremely limited. If the form is not completed on time, the reservation may be cancelled and refunded under PFL's process.

When can I check in?

Use the Check-In page no earlier than 10 minutes before your scheduled appointment. If you're early, remain in your vehicle and return to the page closer to your start time.

What if I need to cancel?

PFL's current policy allows a full refund until 24 hours before the appointment. Inside the 24-hour window, the payment is non-refundable and non-transferable.

How does the waitlist work?

Use the waitlist form when your preferred time is unavailable. Joining does not guarantee an opening; PFL reaches out if a suitable cancellation becomes available.

I've been away for 60+ days. What should I book?

Use the re-establishment service/category that matches PFL's current booking policy.

Where do I see current prices and availability?

The live Setmore booking menu is the source of truth for current service availability, client categories, and prices.

Still need help?

Go to Contact or text 512-890-3851 for client support.

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